Privacy Policy

Effective Date: 2025

LOVE YOUR DOGGO, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, forms, booking systems, SMS/email communications, and marketing campaigns.


1. Company Information

Business Name: LOVE YOUR DOGGO, LLC
Address: 7564 New Albany Condit Road, New Albany, Ohio, US, 43054
Phone: +1 380-888-2008
Email: [email protected]


2. Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, phone number, business name, IP address

Customer Records: Appointment details, communication preferences

Commercial Information: Services requested, interaction history

Internet Activity: Form submissions, website interactions, cookies, device data

Marketing Data: Opt-in status, SMS/email engagement

We do not knowingly collect data from children under 13.


3. How We Use Your Information

We use personal information to:

Confirm and remind you of appointments

Deliver requested services

Send promotional and informational messages (only where legally permitted)

Provide customer support

Improve our services and marketing systems

Comply with legal obligations


4. Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your data under the following lawful bases:

Your consent

Performance of a contract or pre-contractual steps

Our legitimate interests (e.g., improving services, communication)

Compliance with legal obligations


5. SMS, Email & Marketing Communications

By submitting your information, you consent to receive appointment confirmations, reminders, and promotional messages via SMS, email, or phone.

Message and data rates may apply

You may opt out anytime by clicking “unsubscribe” in emails or replying STOP to SMS

Consent is not a condition of purchase


6. How We Share Information

We may share your data with:

CRM, scheduling, marketing, and communication platforms

Payment processors and service providers

Legal or regulatory authorities when required

We do not sell your personal information.


7. Cookies and Tracking

We may use cookies and similar technologies to analyze traffic, improve performance, and support marketing campaigns. You may control cookies through your browser settings.


8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or regulatory requirements.


9. Your Privacy Rights

GDPR (EEA Residents)

You have the right to:

Access your data

Correct inaccurate data

Request deletion

Restrict or object to processing

Data portability

Withdraw consent at any time

CCPA/CPRA (California Residents)

You have the right to:

Know what personal information we collect and why

Request access or deletion

Correct inaccurate information

Opt out of the sale or sharing of personal data (we do not sell data)

Not be discriminated against for exercising your rights

Requests can be submitted to: [email protected]


10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be guaranteed 100% secure.


11. International Data Transfers

If you are outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ. We take steps to ensure appropriate safeguards are in place.


12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with an updated effective date.


13. Contact Us

If you have questions about this Privacy Policy or your data rights, contact:

LOVE YOUR DOGGO, LLC
7564 New Albany Condit Road, New Albany, Ohio, US, 43054
📞 +1 380-888-2008
📧 [email protected]

Copyright © 2025 | Love Your Doggo LLC | All rights reserved.